Reservation and Cancellation Policy
For overnight stay, check-in time is from 3.00 PM, check-out time is before 10.00 AM.
Early check-in or late check-out is subject to availability.
Guests are required to present valid photo identification upon check-in.
We receive payment by PhonePe, Google Pay, direct bank transfer and cash. Contact us for details. Credit cards can be used through this website for booking the Sunset Safari, Cultural Program and Luxury Tent package only. Enquiries for other programs and activities can be made by clicking on the Book Now buttons and paid on check out.
If cancelled less than 48 hours before your arrival date (no later than 3.00 PM), advance payment will not be refunded.
We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.
Please contact us at least one day in advance to arrange pick-up and drop-off service in Jaisalmer.